Shipping policy
TRD SPORT SHIPPING POLICY
Thank you for shopping with TRD SPORT. We are committed to providing a reliable and transparent shipping experience.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed on weekends or holidays. During periods of high order volume, promotions, or holidays, processing times may be slightly longer.
SHIPPING TIMES
Estimated delivery times are typically 5–15 business days after the order has been processed.
Delivery times are estimates and may vary depending on the destination, carrier, product availability, customs procedures, weather conditions, or other circumstances outside of our control.
Some products may be shipped separately if they are fulfilled from different locations.
SHIPPING COSTS
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, TRD SPORT may offer free shipping promotions on eligible orders.
ORDER TRACKING
When tracking information is available, you will receive a shipping confirmation email containing your tracking details.
Please allow some time for tracking information to become active after your order has been shipped.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at admin@tradentional.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
DELAYS
Shipping delays may occasionally occur due to carrier delays, severe weather, holidays, customs processing, high order volumes, or other circumstances beyond our reasonable control.
We appreciate your patience if an unexpected delay occurs.
LOST OR MISSING PACKAGES
If your tracking information indicates that your package has been delivered but you have not received it, please check around your property and with household members or neighbors before contacting us.
If you still cannot locate your package, contact us at admin@tradentional.com and we will assist you in reviewing the situation.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at admin@tradentional.com.
Please include your order number and, when applicable, photos or videos showing the issue so we can review the situation.
INTERNATIONAL ORDERS
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, taxes, or import fees.
CONTACT US
If you have questions regarding shipping or your order, please contact:
TRD SPORT
Email: admin@tradentional.com